BUSINESS

INTELLIGENCE

FIXED OPERATIONS

Parts and Service plays an indisputable role in determining the overall health of a Dealership. This is a multifaceted part of the business and the skills and know-how needed to succeed cannot be under-estimated.

OUR APPROACH

Productivity, Efficiency and Return on Fixed Overheads are a few of the watchwords that drive the Sewells approach to Fixed Operations performance. This highly profitable segment of the retail automotive business deserves to be taken seriously and we adopt a 'scientific' approach to unlocking the opportunities.

Fixed Operations is by its very nature measureable and our scalable returns model ensures sustainable returns through examination and action at a business and departmental level. Our track record in helping dealerships generate better returns from parts and service is without peer. This success is developing fixed operations (service or parts) also comes from our singular focus on the measurable improvement of the individuals competence and the business results.

The Service Department lends itself to this kind of approach, by virtue of the process structure and level of control that can be introduced into a service department. The Sewells development programs for Service and Parts operations, be they core education or management development, are highly regarded in the industry because of the measurable impact they produce.